Code of Conduct

Introduction & Core Values

At Coreblue Global (operated by Medulla Recruitment Services Pvt. Ltd.), we are committed to maintaining the highest standards of professional conduct, integrity, and ethical business practices. This Code of Conduct outlines the principles and expectations that guide our operations, relationships with candidates, clients, and partners.

Our core values include:

• Integrity: We conduct all business with honesty, transparency, and accountability
• Transparency: We communicate openly with all stakeholders about our processes, fees, and expectations
• Excellence: We strive for the highest quality in candidate screening, placement, and ongoing support
• Respect: We treat all individuals with dignity, regardless of background, nationality, or position
• Compliance: We adhere to all applicable laws, regulations, and international labor standards

Professional Conduct Standards

All employees, partners, and representatives of Coreblue Global are expected to:

• Conduct business in a professional, ethical, and lawful manner at all times
• Maintain confidentiality of candidate and client information
• Provide accurate and truthful information in all communications and documentation
• Avoid any actions that could create conflicts of interest or the appearance of impropriety
• Respect intellectual property rights and protect proprietary information
• Represent Coreblue Global's values and reputation positively in all interactions

Candidate Rights & Fair Treatment

We are committed to protecting the rights and welfare of all job seekers and workers:

• Transparent Fee Structure: Candidates are never charged recruitment fees; all costs are borne by employers
• Accurate Job Information: We provide complete, truthful details about job roles, compensation, working conditions, and location
• Document Integrity: We never retain original passports or identity documents; candidates maintain possession of their documents
• Contract Clarity: Employment contracts are provided in languages candidates understand, with clear terms and conditions
• Freedom of Movement: We do not restrict candidates' ability to terminate employment as per contract terms
• Grievance Mechanism: 24/7 support helpline available for deployed workers to report concerns or issues

Non-Discrimination Policy

Coreblue Global is an equal opportunity service provider. We do not discriminate based on:

• Race, ethnicity, national origin, or caste
• Religion or belief systems
• Gender, gender identity, or sexual orientation
• Age (within legal working age limits)
• Disability (unless it directly impacts essential job functions)
• Marital or family status
• Political affiliation

All candidates are evaluated solely on their qualifications, skills, experience, and suitability for the position. We comply with client-specific requirements only when they are legally permissible and job-related.

Anti-Harassment Guidelines

We maintain a zero-tolerance policy toward harassment in any form:

• Sexual harassment, unwanted advances, or inappropriate conduct
• Verbal abuse, threats, or intimidation
• Physical harassment or violence
• Psychological harassment, including bullying or coercion
• Exploitation or abuse of power dynamics

Any reported incidents are investigated promptly, confidentially, and impartially, with appropriate disciplinary action taken against violators.

Conflicts of Interest

Employees and representatives must avoid situations where personal interests conflict with Coreblue Global's interests:

• Disclose any financial interests in client companies or competing recruitment agencies
• Refrain from placing family members or close personal contacts in positions where you have influence
• Do not accept gifts, kickbacks, or favors that could influence business decisions
• Report any potential conflicts to management immediately for review and guidance

Compliance & Legal Standards

We strictly adhere to all applicable laws and regulations:

• International Labor Organization (ILO) Standards: Compliance with fundamental conventions on forced labor, child labor, and fair employment
• Indian Labor Laws: Adherence to Emigration Act, Inter-State Migrant Workers Act, and related regulations
• Destination Country Laws: Full compliance with employment, visa, and labor laws in all deployment countries
• MEA Guidelines: Strict adherence to Ministry of External Affairs regulations for overseas recruitment
• Embassy Requirements: Compliance with attestation, verification, and documentation standards

Anti-Bribery & Corruption

Coreblue Global maintains a zero-tolerance policy on bribery and corruption:

• No employee may offer, give, solicit, or receive bribes, kickbacks, or improper payments
• Facilitation payments to government officials or private parties are strictly prohibited
• All business dealings must be transparent and properly documented
• Gifts and hospitality must be reasonable, infrequent, and comply with company policy
• Third-party agents and partners must adhere to the same anti-corruption standards

Reporting Violations & Whistleblower Protection

We encourage reporting of any suspected violations of this Code of Conduct:

• Reporting Channels: Reports can be made to direct supervisors, HR department, or via confidential email to compliance@biojobz.com
• Confidentiality: All reports are treated confidentially to the extent possible while allowing proper investigation
• No Retaliation: Whistleblowers are protected from retaliation, discrimination, or adverse employment actions
• Good Faith Reporting: Reports made in good faith are protected even if they are not substantiated upon investigation
• Investigation Process: All reports are investigated promptly and thoroughly by designated personnel

Consequences of Violations

Violations of this Code of Conduct may result in:

• Verbal or written warnings
• Mandatory training or counseling
• Suspension or termination of employment
• Termination of business relationships with partners or vendors
• Legal action, including reporting to authorities where appropriate